Soul Harvest Playmat

Returns

We have a 30-day returns policy which means you have 30 days after receiving your order to request a return. To be eligible for a return the goods you bought must be in the same condition that you received them. You'll also need your order number to confirm that you bought them from us. To start a return please email admin@fleshandbloodcards.com. If your return is accepted we’ll send you instructions on how and where to send the package. Goods sent back to us without first requesting a return will not be accepted. Please note, if your country of residence is not the United Kingdom shipping may take longer than expected.

We will notify you once we’ve received and inspected your return and let you know if a refund was approved or not. If approved, you’ll be automatically refunded using your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process a refund.

If more than 15 business days have passed since we approved your return please email admin@fleshandbloodcards.com.

Order damaged in the mail or any other issues

Please inspect your order as soon as you get it and if it's been damaged in the post, you've received the wrong items or anything else email admin@fleshandbloodcards.com so we can get it sorted out for you. While it's very rare that things arrive damaged, it does sometimes happen. In those rare cases we will always send out replacements if available and failing that we would offer store credit or a full refund.

European Union 3 day cooling off period

Notwithstanding the above, if your order's being shipped into the European Union you have the right to cancel or return your order within 3 days for any reason and without justification. As above, the things you bought must be returned to us in the same condition that you received them. You'll also need your order number to confirm that you bought them from us. To start a return please email admin@fleshandbloodcards.com.